Can I Sell a Broken Phone on Klap.ro?

Postare Sprt vs Reconditionat telefon stricat

If you have a broken phone and want to sell it, you should know that one of the best options you have is Klap.ro. We are not necessarily interested in what caused the defect.

Maybe you have been through a situation where, in just a few minutes, your phone that was working perfectly when you sat down at the table was covered in juice or slipped out of your pocket and broke.

There are also situations where mobile phones are cracked, dropped, accidentally drowned in the sea or bathroom, or maybe even stepped on or run over by a car.

In any of the situations above, this does not mean it is the end of the device that has given you so much. If your phone no longer works, it can still offer you something in return. At Klap, we like broken phones too.

How can you prevent your phone from breaking?

Although most smartphones are made from resistant materials, such as tempered glass, no phone is indestructible and, with constant use, it is not surprising at all that it may suffer damage over time.

There are a few things you can do to protect your device from the common problems we see as phone refurbishment professionals:

  • Screen protectors help prevent scratches on the touchscreen; be careful, as some may make the phone harder to use;
  • Phone cases are a necessity to protect the device casing from accidental drops or impacts;
  • Find a safe place to carry your phone. When kept in bags, purses, or even clothing pockets, and left unprotected, many phones risk being damaged by contact with other objects, such as keys;
  • Liquid damage is common for smartphones, although nowadays they are much more water-resistant. Storing and carrying them away from direct contact with liquids, wherever possible, is always the best way to protect your device.

However, accidents still happen. If the repair cost of your smartphone seems unaffordable, sell it to us and use the money to buy a refurbished phone.

What kind of broken phones do we buy?

You can sell faulty phones that no longer work, as well as phones that still work, to Klap.ro.

Whether it is a cracked screen, a software defect, or just a blank display, we can find a use for any mobile device from our list.

We accept a range of phone defects while still offering our best price, and you can even receive the money in your bank account on the same working day we receive your device.

If we determine that the only solution for your device is responsible recycling, because it can no longer be refurbished, you will receive a voucher worth 25 lei from us.

Some of the most common issues we encounter when buying faulty phones are:

  • cracked screen or touchscreen that does not respond to commands;
  • the device does not turn on;
  • missing or swollen batteries;
  • faulty buttons;
  • excessive scratches or cracks;
  • infected operating system or other software issues.

If you are wondering how and where you can sell your phone that is no longer in good working condition, we are the answer. All you need to do is go to Klap.ro and answer a few questions, and we will take care of the rest.    

If you declare a phone as non-functional, we will offer you a revised value, taking into account both the model and the non-functional condition, once the device reaches us.

Phones with broken or cracked screens, but which can still make and receive calls, are not classified by us as “non-functional”.

Are there broken phones that Klap will not buy?

Although we do our best to give every phone a chance at a new life, unfortunately, there are many situations where we can no longer do anything for faulty devices.

For example, if a phone is bent, or even broken in half, the components inside cannot be used for refurbishment. Normally, this would mean we should send your phone back and tell you that we cannot purchase it.

However, in such cases, you receive from us a voucher worth 25 lei, which you can later use on Klap.ro to purchase products, and we make sure the device is properly recycled.

Therefore, we believe there are no broken phones that we will not buy or take over.

What we ask you to remember is that we are focused on refurbishing and putting devices back into use, as well as recycling them properly when necessary.

We cannot accept phones that are stolen or reported in a database. We have an extensive testing process for every phone we receive, which allows us to check the device history.

If the smartphone has been declared stolen or blocked by a manufacturer or mobile network, we cannot accept it. Even if the phone has been erased, we will still find out! In such cases, we return your device and reserve the right to notify the competent authorities.

The importance of recycling a broken phone

Every year, millions of tons of electronic waste are generated around the world. What is disappointing is that a large part of the electronic waste we create as a population consists of devices that could be repaired, but unfortunately end up in landfills.

In such places, functional components are wasted and left to deteriorate, which can have devastating effects on the environment. As the elements of the device decompose, they release toxic substances that can harm the environment.

Recycling phones on a large scale is beneficial for refurbishing other devices, thus giving rise to the circular economy that has been increasingly discussed in recent years.

A broken phone can be an ideal “donor” for several other devices that will receive a new life. So, broken or faulty does not necessarily mean useless — quite the opposite. You just need to let us check it, and you can be sure you are in good hands when you sell your phone with Klap!

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