Garanție
2 ani
Asistență
tehnică
Livrare si retur
gratuite
Plată 100%
sigură
ISO 27001
Accessories
gratuite
Solicită o ofertă
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Ce tipuri de dispozitive sunt acceptate pentru programul de buyback?
Our buyback program accepts a wide range of devices, including laptops, tablets, and phones. If you have other products you'd like to offer for buyback that are not listed, please explicitly inform us about what you want to offer. We are open to discussing and evaluating any additional devices you may have to provide you with a personalized solution.
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Care este procedura pentru a vă comunica dispozitivele pe care doresc să le ofer la buyback?
To communicate the devices you wish to offer for buyback, you simply need to fill out the form available on our website. Our colleagues will handle the information provided and will contact you subsequently to establish the selling process. We ensure efficient and prompt communication to provide you with a seamless buyback transaction experience.
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Pot să primesc o estimare a valorii dispozitivelor pe care doresc să le ofer la buyback?
To receive an estimate of the value of the devices you want to offer for buyback, please provide us with a detailed list, including information on their wear and tear, as well as technical specifications if available. Based on this information, we will be able to calculate an estimate of the value of your devices. Please note that this evaluation is approximate and is based on the information you provide. The final value of the devices will be communicated when they are collected and assessed technically and aesthetically by our team.
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Pot să primesc un raport de la Klap care să conțină evaluarea dispozitivelor oferite la buyback?
Yes, we assure you that you will receive a technical report for each device evaluated within the buyback program, generated after the device's verification and testing. The document provides you with accurate information regarding the device's technical condition and the final value within the buyback program. We ensure that you have access to all the necessary information to make an informed decision and to benefit from transparency in the evaluation and transaction process.
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Ce se întâmplă cu dispozitivele în cazul în care nu sunt de acord cu oferta primită de la Klap? Sunt generate costuri suplimentare pentru compania mea în urma evaluării?
In the event that you do not agree with our buyback offer, we will return the devices to the address from which our courier collected them. In this case, a cost of 3.5 euros + VAT per device is applicable for the verification testing procedures. This cost covers the device verification process. We want to assure you that we are committed to providing you with the most competitive offers and minimizing any potential additional costs for your company.
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Cum se realizează transportul dispozitivelor mele către Klap?
To facilitate the process, we offer complimentary device pickup from the address you provide. We collaborate with trusted courier services to ensure a secure and swift delivery. Once you have confirmed the transaction and provided the necessary details, we will coordinate the logistics for device pickup. Our team ensures a smooth retrieval process, allowing you to benefit from our convenient and efficient service.
